Frequently Asked Questions
Everything you need to know about SokeUp — your mindful growth companion.
SokeUp is a personalized mindful growth platform that helps you track beliefs, journal with AI insights, meditate, set goals, and see your progress through a gamified experience. Think of it as your daily companion for intentional self-improvement.
SokeUp offers a free tier that includes core belief tracking, basic journaling, and access to guided meditations. Premium features like AI-powered insights, advanced analytics, and exclusive content are available through our subscription plans.
Tap Register on the home page, enter your name, email, and a password. You can also sign up with Google for a faster start. Once registered, you will be guided through a quick onboarding to set your first beliefs.
Go to the login page and tap Forgot Password. Enter the email associated with your account and we will send you a secure reset link. The link expires after 1 hour for security.
Yes! Navigate to your Profile Settings page. You can update your email address there. You may need to verify the new email before the change takes effect.
Beliefs are the core areas of personal growth you want to focus on — like confidence, discipline, focus, stress management, or self-trust. You rate each belief on a 0-100 slider during daily check-ins. Over time, SokeUp visualizes your progress so you can see how your mindset is evolving.
You can track as many beliefs as you like. We recommend starting with 3-5 core beliefs to keep your daily check-ins focused and meaningful. You can always add or archive beliefs as your journey evolves.
Status levels reflect your overall growth journey on SokeUp. You progress through levels — Starter, Aware, Focused, Consistent, and Aligned — based on your engagement, streaks, and belief improvements. Each level unlocks new features and recognition within the community.
When you write a journal entry, our AI reads the themes in your reflection and provides personalized insights, prompts, and suggestions. It helps you see patterns you might miss and encourages deeper self-awareness — like having a thoughtful mentor available anytime.
Absolutely. Your journal entries are encrypted and only visible to you. We never share, sell, or use your personal reflections for advertising. Your growth journey is yours alone.
Yes. You can turn off AI insights in your settings and use the journal as a simple free-writing space. You can toggle AI insights back on anytime.
SokeUp offers guided meditations for focus, stress relief, morning energy, sleep, gratitude, and belief reinforcement. Sessions range from 3 to 20 minutes so you can fit mindfulness into any schedule.
Not at all. Our guided sessions are designed for all levels — from complete beginners to experienced meditators. Each session includes gentle voice guidance so you always know what to do.
The shop features both digital and physical products to support your growth: guided workbooks, printable worksheets, branded journals, meditation accessories, and curated wellness bundles. New items are added regularly.
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order history and tracking details from your Profile under Orders.
Physical products can be returned within 30 days of delivery in their original condition. Digital products are non-refundable once downloaded, but if you experience issues please contact us and we will make it right.
We offer monthly and annual plans. The annual plan gives you a significant discount. Both plans include full access to AI insights, advanced analytics, premium meditations, and exclusive shop discounts.
You can cancel anytime from your Profile Settings under the subscription section. Your premium access continues until the end of your current billing period. No cancellation fees ever.
Yes. We use industry-standard encryption for data in transit and at rest. Your personal information and journal entries are protected with robust security practices. We never sell your data to third parties.
Yes. Go to Profile Settings and scroll to the Danger Zone section. You can permanently delete your account and all associated data. This action is irreversible, so please be certain before confirming.
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